I am a critic of creative firms and their approaches. I've seen quite a few and they often reflect great creativity but not so great connection to the business and real world. DarkSquare is an exception. The brand they created for us was very well done.
Brand strategy · Brand design · Fractional creative direction
Most agencies brand on one person's taste. We treat branding as a communication engineering problem. We collect the right data first, so design stops being a matter of opinion and starts hitting the outcome it was built for.
One set of data. Four things we do with it.
Everything below runs on the same brand data, collected once at the start. Measured, and yours to keep. Take all four, or start wherever you are.
Brand audit
A real one, with real data.
What your leadership believes, what your buyers see, and exactly where the two disagree. That gap is the audit.
Brand strategy
Built on the audit, not beside it.
Positioning, messaging and creative direction that trace back to a number, then loaded into an AI system trained on your brand data so every decision after this one starts from data your competitors don't have.
Production
Data-driven, AI-enabled, built to enterprise standards.
Identity, websites, campaigns, video and social, built from the strategy by experienced professionals with the latest technology. The sites are engineered to pass an enterprise IT audit, because ours get audited.
Creative direction
A professor in the seat.
Joseph takes the creative director seat part-time and trains your team on the data and human best practices. You get more out of the people you have than a new hire would.
The work starts with data.
Every one began with the data and ended with something the client understood would work.


We didn't keep revisiting the direction like you often do. DarkSquare gave us a clear starting point, and the whole team moved forward together.

We really appreciated DarkSquare's efforts and guidance in helping us define our brand archetype. The outcome of InRule's brand evolution initiative is a modern look and feel that reflects who we are and our vision for the future.

DarkSquare's comprehensive approach to creating our security campaign was outstanding. They gathered surveys from cross-functional stakeholders and combined it with their own research, to present archetypes and recommended messaging and creative direction. Their expertise and innovative methods have made them an invaluable partner in achieving our campaign goals and have garnered praise from across our organization.

DarkSquare has helped us better understand who we are as a company and how to communicate the value we provide. They are a valuable partner to us in navigating how to talk about our offerings in the very technical and rapidly changing markets that we operate in.

DarkSquare brought a rare level of thoughtfulness to how our brand shows up across the business. That consistency and intentionality across different facets has been invaluable.

DarkSquare has a great process that helped us answer critical questions about how we represent ourselves through our brand. They helped us better understand our messaging and how to reach our audience. Our new brand is something we're really proud of.

As an experienced web developer who has worked with many creative agencies, I've been wholly impressed with DarkSquare's high quality of design, delivery and technical execution.

DarkSquare really understands our business. They're not a group of outsourced freelancers and they're not a one and done creative firm chasing after the next big project. They take the time to understand our objectives and work closely with us to achieve them.

We were ultimately blown away by the final design of Alfie. He is everything we hoped for and perfectly embodies the spirit of our Generative AI offering. DarkSquare's creativity and expertise helped us create a brand character that will truly resonate with our customers.

DarkSquare helped us create a brand that spoke clearly our values to the communities we serve, the donors who partner with us, our board of professionals, and our own internal team. It was important that our new brand honored the diversity of the families we work with and the area we operate in. Their sensitivity and imaginative approach helped us do that in a powerful and sincere way we never would have thought of.

DarkSquare has created a new brand and logo that are bold and stylish, and that recognizes the two company founders in a creative and meaningful way.

DarkSquare helped us imagine what our brand could be and walked us through a process to realize its full potential. Their understanding of the brand's position opportunities and how the brand should inform the user experience of the product was a tremendous help as we built our business. We really benefited from their applied theory approach and experience.

DarkSquare helped us tie our brand with the theme of the CCW event in a powerful way. Their design work and creative ideas made us a hit at the conference and the memorable take home ideas they helped us with will keep attendees thinking about us.

DarkSquare took the time to thoroughly understand the concepts and vision for my brand, and present it in a high-end contemporary website that a wide audience could understand. As an artist and designer myself I have an extra critical eye, and DarkSquare surpassed my expectations. The team has undeniably impressive talent and is a pleasure to work with.

Joseph knew Mike (Michael S. Heiser, PhD) personally and supported his website and public presence for more than ten years. He understood the importance of Mike’s work and approached this project with genuine care. DarkSquare helped us create a place where his scholarship can remain accessible, useful, and available to the people it continues to serve.
Read before you call.
- Self-checkThe Empty Chair self-checkTen questions about how creative decisions get made inside your company. It returns a diagnosis, not a grade.
- Article7 Exits in 3 MovesThe brand strategy behind seven client acquisitions, by Cisco, eBay and Blackstone among others, and what the buyers were actually reading.
- ArticleCreative Due DiligenceHow to protect a brand investment with data before the budget follows the decision.
- ArticleEverything You Don't SeeThe enterprise website checklist for stability, scale and security, for the people who get the call when it breaks.
The questions we get asked first.
01What does DarkSquare do?
DarkSquare is a brand strategy and design studio for enterprise B2B technology companies. It measures what leadership believes and what the audience actually sees before any creative work begins, then builds the brand on that data: identity, website, campaigns and ongoing creative direction. Founded in 2002 by Joseph Fioramonti, it is based in St. Augustine, Florida, and has worked by referral since.
02What does "branding is a data problem" mean?
Most brand decisions are made in a room by whoever talks first, then defended by taste. DarkSquare treats the decision as a measurement problem instead: collect what every stakeholder believes, test the directions with a live audience, and let the gap between the two set the brief. The committee agrees on the evidence once, so the work after it does not get re-litigated.
03What is a fractional creative director?
A fractional creative director is a senior creative lead who works inside your team part-time rather than as a full-time hire or an outside agency. At DarkSquare, Joseph Fioramonti takes the creative director seat with your marketing team after the brand direction has been measured and agreed, so the day-to-day work (web, campaigns, sales material, product launches) stays on the same system.
04Who does DarkSquare work with?
Mostly enterprise B2B technology companies: software, data, security and infrastructure businesses with multiple stakeholders and a decision that has to hold. Clients have included InEight, NICE and Satmetrix, Kiteworks, InRule, Simpro, TypeLaw and Shelf, along with a smaller number of nonprofits and artists. Seven DarkSquare clients have been acquired, by Cisco, eBay and Blackstone among others.
05How does an engagement start?
With one call. DarkSquare will say whether it is a fit; if it is not, it will say so and point you somewhere better. Engagements that go ahead begin with Square One, the stakeholder alignment report, which is yours to keep whether or not you continue.
Start with a conversation.
One call and we'll tell you if this is a fit. If it isn't, we'll say so and point you somewhere better.




