NICE Satmetrix
Branding the Voice of the Customer
NICE Satmetrix is the leading global provider of customer experience management software for companies who know that customer experience drives success. DarkSquare has worked with NICE Satmetrix over the past seven years to develop their brand, build and support their website, and promote their products and services through video production and marketing support.
We Listened. We Designed. We Developed.
NICE Satmetrix is an industry leader in customer experience software, but needed a development partner to help them build a website that provided the seamless user experience that they help their clients achieve.
Our team of experienced developers worked with our designers and the leadership at NICE Satmetrix to make their ideas a functioning reality. We helped them navigate the security, privacy, and regulatory challenges associated with an enterprise-level website. NICE Satmetrix’s expertise in voice of the customer software and history of innovation in the customer experience industry has been and continues to be an ongoing education in delighting customers. We always learn a great deal from the team at NICE Satmetrix every time we have the opportunity to work with them.
Enterprise Needs
The NICE Satmetrix website has over 400 pages that had to be addressed for technical and design requirements. Lead capture, resource gating and management, landing page campaigns, user tracking, are just some of the services the DarkSquare’s technical team assisted with the development of the site and continues to support through monitoring and management in an ongoing capacity.
As an experienced web developer who has worked with many creative agencies, I’ve been wholly impressed with DarkSquare’s high quality of design, delivery and technical execution. They come prepared to every new project and campaign with fresh ideas and best practices; and have an excellent grasp on the unique needs of our ever-evolving business brand in a fast-paced industry. Their team is cohesive, well-organized and very responsive with the day-to-day and they never fail to deliver on making the hard things happen. Plus, they’re just really nice folks who care about our success and results.
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